FAQs

FAQ

CBD

What is CBD?

Cannabidiol, more commonly known as CBD, is a compound extracted from hemp containing significant beneficial properties. It does not possess any psychoactive properties, therefore; it cannot make you high.

Is CBD legal?

Yes. CBD Oil is legal in all 50 United States if it contains less then 0.3% THC.  The United States Farm Bill legalizes Hemp and Hemp-Based Products. Which contain less than 0.3% THC. 

Will CBD get me high?

No! Hemp, by legal definition, contains less than 0.3% THC on a dry weight basis.  THC is what causes psychoactive effects (the “high” feeling), NOT CBD.  So CBD will not get you high.

FAQ

Subscription Box

What is the Pretty Janes Box?

Pretty Janes Box is a premier subscription box tailored for the woman who wants to be active and stay healthy.  Get exceptionally crafted CBD products shipped right to your door.  Empower your active lifestyle.  Join the movement with other amazing women reaching their healthy lifestyle goals. 

When will my box be shipped?

First Subscription Bx

  • You will be charged immediately for your box.
  • Your first box will ship 3-5 business days after your order.
  • Your first box will be the Pretty Janes S.H.E. Glows Kit. It is a collection of Pretty Janes CBD favs.

Monthly Subscription Boxes

  • After the first month, renewal payments come out on the 20th of every month.
  • Boxes ship the 25th of each month.

 

When will I be charged?

Your first box payment will be charged immediately. Every Box thereafter will be renewed on the 20th of the month.

Additional Info

  • Subscriptions automatically renew
  • Cancel any time
Can I cancel the subscription anytime?

Yes.  You can cancel anytime on your dashboard.   Please note, all cancellations must take place BEFORE the 15th of the month to take effect that month.

How much is shipping?
  •  We ship USPS within the continous United States only.
  • Shipping is $4.95 flat rate 
How do I update or cancel my subscription?

To update any information or cancel on your dashboard.

Can I return individual items in the subscription box?

We do not allow returns or exchanges on individual items in the Subscription Box products unless they are damaged.   You can read our return policy here. 

Can I return my entire box?

 I did not like anything in my box” — Our staff works to inform you of and introduce you to the best products each month.   We understand that everyone is different. Some products may be a better fit to some more than others, but that’s part of the fun and part of the service we provide: helping you learn about new products.

We encourage you to share your products with your friends, and hopefully, next month’s box will include products you will enjoy! There are some great forums online for sample exchanging, and we hope you reach out to other subscribers to swap for something you’ll love.

“I just don’t want the box anymore”— Sorry to hear that! You can cancel your membership at any time by going to your dashboard or emailing hello@prettyjanes.com.   You can read our return policy here. 

How long will my subscription last?

As long as you are subscribed to the Jane box, we will continue to bill and send you a new box each month. You can cancel anytime on your dashboard.

I have a question that is not answered here.

Customer Service can be reached by chatting or email us at hello@prettyjanes.com

Use coupon code PRETTYJANES30! to receive 30% off your first month's box