FAQs

FAQ

CBD

What is CBD?

Cannabidiol, more commonly known as CBD, is a compound extracted from hemp containing significant beneficial properties. It does not possess any psychoactive properties, therefore; it cannot make you high.

Is CBD legal?

Yes. CBD Oil is legal in all 50 United States if it contains less then 0.3% THC.  The United States Farm Bill legalizes Hemp and Hemp-Based Products. Which contain less than 0.3% THC.   However,  you should always check your state CBD laws.

Will CBD get me high?

No! Hemp, by legal definition, contains less than 0.3% THC on a dry weight basis.  THC is what causes psychoactive effects (the “high” feeling), NOT CBD.  So CBD will not get you high.

FAQ

Subscription Box

How does membership work?

As a Pretty Janes Seasonal or Annual member, you’ll receive a curated mix of fabulous CBD products in beauty, wellness, & health, four (6) times per year!  We ship every other month.  Each box is hand-curated by the FabFitFun team and is guaranteed to wow.

Pretty Janes is a membership and you will be charged immediately after selecting either the Bi-monthly or Annual plan.

What will be in my Pretty Janes box?

The items in your box are going to be a surprise - that's part of the fun! 

Each box, hand-curated by the Pretty Jane team, includes a mix of fabulous CBD products in beauty, wellness, & fitness.  

During the season, we'll post spoilers via email and our social media channel revealing certain items in advance. 

To get an idea of the amazing products you might receive you can view some unboxing videos

When will I be charged for the Pretty Janes Box?

Your first box payment will be charged immediately. Every Box thereafter will be renewed according to our shipping & billing schedule.

Your first box will generally ship within 1-2 weeks of billing.

What if I sign up between months?

If you sign up between months (after the previous month's box is sold out), your first box will be the Editor's Box.

Your bi-monthly membership will renew (and you will be billed $49.99* USD for your next box) on the next billing date 

Your first box will generally ship within 1-2 weeks of billing.

When will my box be shipped?

Your order will generally ship according to the shipping & billing schedule

We will send you an email with all the tracking details as soon as the order leaves the warehouse.

Can I cancel the subscription anytime?

Yes.  You can cancel anytime on your dashboard.   Please note, all cancellations must take place BEFORE the 15th of the month to take effect that month.

How much is shipping?
  •  We ship USPS within the continous United States only.
  • Shipping is $4.95 flat rate 
How do I update or cancel my subscription?

To update any information or cancel on your dashboard.

Can I return individual items in the subscription box?

We do not allow returns or exchanges on individual items in the Subscription Box products unless they are damaged.   You can read our return policy here. 

Can I return my entire box?

 I did not like anything in my box” — Our staff works to inform you of and introduce you to the best products each month.   We understand that everyone is different. Some products may be a better fit to some more than others, but that’s part of the fun and part of the service we provide: helping you learn about new products.

We encourage you to share your products with your friends, and hopefully, next month’s box will include products you will enjoy! There are some great forums online for sample exchanging, and we hope you reach out to other subscribers to swap for something you’ll love.

“I just don’t want the box anymore”— Sorry to hear that! You can cancel your membership at any time by going to your dashboard or emailing hello@prettyjanes.com.   You can read our return policy here. 

How long will my subscription last?

As long as you are subscribed to the Jane box, we will continue to bill and send you a new box each month. You can cancel anytime on your dashboard.

I have a question that is not answered here.

Customer Service can be reached by chatting or email us at hello@prettyjanes.com